DesignSpark PCB Support FAQs
Frequently asked questions
Do I need to be online constantly to use DesignSpark PCB?
Yes, it is a requirement of using the software that the user is a DesignSpark member and that the software knows the subscription level of the user to provide the correct funtailaity for their subscription
Therefore on starting the software and for the periodic license checks it is required that the software be online
Where can I get support with DesignSpark PCB?
You can seek help with using the software through:
- DesignSpark community forum
- Tutorials and videos on our website
How do I perform a 'complete' uninstall of DesignSpark PCB?
A 'complete' uninstall means removing all DesignSpark PCB activation data from your computer. This may be helpful if you are facing a serious issue with operating the software or due to a recent hardware change.
The steps are:
- Go to 'Programs and features' on your computer and then manually uninstall DesignSpark PCB from there.
- Next, search for 'regedit' to open the Windows registry. From here, navigate to the directory HKEY_CURRENT_USER\SOFTWARE\DesignSpark and delete the 'DesignSpark PCB' entry.
The above steps will leave your Libraries, Technology Files etc., in your C:\Users\Public\Documents\DesignSpark PCB folder intact. Only remove these if you wish a complete “uninstall”.
WARNING. If you delete the above folder ALL your custom library components and customisations to the Technology files will be deleted and lost.
I have purchased a copy of DesignSpark PCBPro, can I still use this outside of the DesignSpark Subscription Packages?
Yes, current users who have purchased a copy DesignSpark PCBpro, can continue using this outside of the DesignSpark Subscription Packages.
I have a copy of DSPCB Pro, can I migrate this to one of the paid subscription packages?
At this time, it is not possible.
I have purchased a copy of DesignSpark PCBPro, can I still subscribe to one of the DesignSpark Subscriptions?