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Privacy Policy

Privacy Statement for DesignSpark

We are committed to safeguarding your privacy online. Please read the following privacy statement to understand how your personal information will be treated when you use or register with DesignSpark.com or any of DesignSpark’s applications (“DesignSpark” or the “Platform”).

We want to offer you the best possible online community experience. Additional functions, features, products or services are incorporated into DesignSpark from time to time. As a result, there may be changes to this privacy statement at any time. Please remember to refer back regularly to review any amendments.

DesignSpark is provided by RS Components Ltd, who is the data controller of personal information collected via DesignSpark. If you have any questions regarding this policy please e-mail: support@designspark.zendesk.com

What personal information does DesignSpark collect?

DesignSpark collects personal information from you when you provide it to us directly, or through your use of our website, for example:

How does DesignSpark use my personal information?

RS Components Ltd, who operates DesignSpark, will use your personal information for the following purposes:

RS Components Limited also provides RS Online. If you also have an account with RS Online, information collected about you via DesignSpark may be combined with your information from RS Online. We do this in order to better personalise your experience on both websites and promote and advertise products we think may interest you (including as a result of your activity on DesignSpark).

We rely on the following legal bases, under data protection law, to process your personal information:

Posting content on DesignSpark

Please be aware that any information, content or material you choose to post or upload to DesignSpark will be visible to all other community members of DesignSpark, as well as staff at RS Components Ltd. When you post content, other community members will also be able to see some elements of your Personal Profile, including username, country of residence, job title, company name, details of content created, experience level points (XP) & any associated badges.

As any information you post in these areas can be seen by others, you should always be careful when deciding to disclose personal information and ensure you have sought permission before posting personal information about other individuals.

We will automatically notify you each time another community member comments on content or on posts added by you to DesignSpark.

With whom does DesignSpark share my personal information?

As explained in ‘Posting content on DesignSpark’, any content you post on DesignSpark will be available to all community members.

In addition, RS Components Ltd needs to share information with certain selected third parties in order to operate our business:

RS Components Ltd may also disclose personal information in cases where we believe the disclosure is necessary to protect the rights, property or personal safety of RS, our customers, employees or the public, or where we are otherwise legally permitted to do so.

If you register to use DesignSpark Electrical software, your registration information will be available to both RS Components Ltd and Trace Software International in the France. Trace Software International use of this information is subject to its own privacy practices, and is not covered by this policy statement. Click here to view Trace International Software’s privacy policy and how they may use your information.

The Platform may contain links to websites operated by other third parties. If you click on these links, you will leave DesignSpark, and your personal information will be processed in accordance with the privacy practices of the operators of those websites. You should always read the privacy policies of these websites.

We may, from time to time, supply the owners or operators of third party sites from which it is possible to link to DesignSpark, with information relating to the number of community members linking to DesignSpark from their sites. You cannot be identified from this information.

Where does DesignSpark store my personal information?

The Electrocomponents Group is a global group of companies, and RS Components Ltd also uses service providers based around the world. Consequently, your personal information may be processed in countries outside of Europe, including in countries where you may have fewer legal rights in respect of your information than you do under local law. If we transfer personal data outside the European Economic Area we will, as required by applicable law, ensure that your privacy rights are adequately protected by appropriate safeguards.  Please contact us if you would like more information about these safeguards.

We keep your personal information for as long as we need it for the purposes set out above, and so this period will vary depending on your interactions with us. Where we no longer have a need to keep your information, we will delete it. If you close your DesignSpark account, we will delete your account within maximum 2 years, unless unless we have a compelling reason to retain the information (for example, due to a legal dispute). Please note that where you unsubscribe from our marketing communications, we will keep a record of your email address to ensure we do not send you marketing emails in future.

What does DesignSpark do to protect your personal information?

Your DesignSpark Personal Profile is password-protected so that you and only you have access to this personal information. You may edit your DesignSpark Personal Profile by using your DesignSpark user name and password and by clicking on the Account Details button on your home page navigation bar. We recommend that you do not divulge your password to anyone. We will never ask you for your password in an unsolicited phone call or in an unsolicited email.

How does DesignSpark use my personal information for marketing?

Where we have the appropriate permissions from you, RS Components may send you emails regarding DesignSpark and RS Online. In addition, we may occasionally send you direct mail about products that we feel may be of interest to you.

It is likely that some or all of these marketing messages may be tailored to you, based on what we know about you, for example from your Personal Profile, your previous activity on DesignSpark and/or your use of RS Online.

If you no longer want to hear from us, at any time you can:

How can I access, update, correct or delete my personal information?

You can view and edit your Personal Profile information at any time by clicking on the Account Details button on your home page navigation bar.  You can also download any designs you have created in the Platform in a portable format, so that you can use them outside the Platform if you wish

If you have forgotten your password, or have any other problems accessing the DesignSpark website, please email support@designspark.zendesk.com.

If you have a query regarding your personal information which you cannot resolve via your Personal Profile, please contact us using the details below. Under UK data protection law, you have the right to access (including in a machine-readable format), correct, and request the erasure of your personal data, and RS Components Limited will comply with any requests to exercise these rights in accordance with applicable law. Please be aware, however, that there are a number of limitations to these rights, and there may be circumstances where we are not able to comply with your request. 

Cookies

DesignSpark uses cookies in accordance with our Cookie Policy. Please read this carefully for more information about why we use such cookies and how to change your cookie settings

Contact us

Please contact us at support@designspark.zendesk.com or the address below if you would like to find out more about any matters relating to this privacy statement. You are also entitled to contact the UK Information Commissioner’s Office if you have any questions or concerns regarding your personal information.

RS Components Ltd,
Marketing Department
Birchington Road
Corby
Northants
NN17 9RS

Updates to this Privacy Statement

We may change this privacy statement from time to time in order to reflect changes in the law, regulatory guidance or our data privacy practices in compliance with the law. When this happens and where required by law, we will provide you with a new or an updated notice detailing how the use of your personal information is changing and, if necessary, obtain your consent for the further processing.

This Privacy Statement was last updated in April 2018.