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Credentials rejected even right after changing password


As the title states...I cannot change password on my original account, going way back a few years. I had to create another account (different email address) and that login was rejected too. Reset password, can now login to web site. Installed DS PCB V11 and after install it asked for credentials which I entered, it rejected them "invalid credentials". This account stuff has always been a nightmare with DS. What might I be doing wrong???