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USB hub cannot be accessed


UshaKunder

Hi ,

The USB-HUB is self-powered, and two LTE modules are connected via USB-SERIAL to USB-HUB. 
We are facing a problem is that,The devices which are connected to USB-HUB can not be accessed.

1) We are evaluating using CM3. 

2) USB hub and USB-UART are boarded on the IO board. 

3) USB hub is working in Self-power mode. 

4) VBUS-detect of USB-hub uses the same 3.3V power supply as CM3.

 

This error occurs only sometimes not always

 

can you please suggest me any investigation method or solution for this? please help me out

Below following are kernel Logs.

Kerenl log:
19:47:58 raspberrypi kernel: [ 9301.001438] usb usb1-port1: disabled by hub (EMI?), re-enabling...
19:47:58 raspberrypi kernel: [ 9301.001457] usb 1-1: USB disconnect, device number 11
19:47:58 raspberrypi kernel: [ 9301.001463] usb 1-1.1: USB disconnect, device number 12
19:47:58 raspberrypi kernel: [ 9301.001668] ftdi_sio ttyUSB2: error from flowcontrol urb
19:47:58 raspberrypi kernel: [ 9301.001872] ftdi_sio ttyUSB2: FTDI USB Serial Device converter now disconnected from ttyUSB2
19:47:58 raspberrypi kernel: [ 9301.001906] ftdi_sio 1-1.1:1.0: device disconnected
19:47:58 raspberrypi kernel: [ 9301.002107] ftdi_sio ttyUSB3: error from flowcontrol urb
19:47:58 raspberrypi kernel: [ 9301.003371] ftdi_sio ttyUSB3: FTDI USB Serial Device converter now disconnected from ttyUSB3
19:47:58 raspberrypi kernel: [ 9301.003429] ftdi_sio 1-1.1:1.1: device disconnected
19:47:58 raspberrypi kernel: [ 9301.010150] ftdi_sio ttyUSB4: FTDI USB Serial Device converter now disconnected from ttyUSB4
19:47:58 raspberrypi kernel: [ 9301.010212] ftdi_sio 1-1.1:1.2: device disconnected
19:47:58 raspberrypi kernel: [ 9301.010430] ftdi_sio ttyUSB5: error from flowcontrol urb
19:47:58 raspberrypi kernel: [ 9301.018012] ftdi_sio ttyUSB5: FTDI USB Serial Device converter now disconnected from ttyUSB5