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Unable to open the 3D model window with DSM 5

I have been able to use the "Download 3D models" function in the past but now when I try to open the window, I get no access and I get a warning message "Whoops - Looks like something went wrong"  DSM 5 works works fine otherwise, I can see the startup page fine and click on links in that without an issue.  Any help with this would be greatly apprecicated.

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March 1, 2021 08:03


It might have been a temporary server-side issue. Can you try opening the model catalogue now? I have been able to browse it as attached.

Alternatively, open the catalogue directly in your web browser:


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