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Problem initializing program for the first time


Good afternoon,

I have created an account to download the software: "DesignSpark PCB version 11.0.1", and I installed it. I have already verified the email.

When I try to enter the software, it requires some identification: username/email and password. I write down the email and password but a window appears and says: "Invalid credentials". I checked the credentials and changed the password, in case it was the problem, but I still can't enter the software.

I don't know if I have to wait some time or if there is a different problem.

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