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Activation of previously downloaded version (prior V2)

Hi:

I had to reinstall my previously downloaded version 1.x

When activating my copy and providing my RSOnline/DesignSpark credentials, the software complains about an invalid xml file.

I guess this is related to a phashed out 1.x version. Could you please help me to run the software? I really need access to my previous files.

 

Thank you!

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Comments

January 21, 2020 09:07

Hello
I have raised a support ticket to help with this issue, you should have received an email with details

January 21, 2020 09:07

@davecole Thank you Dave!