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New installation, and I get a fatal error message

Does anyone know how to get over this hurdle? I've just downloaded the 64bit for Windows 7 of Designspark, and I get this message when trying to open the program- spaceclaim fatal error clr 80004005

edit-OK, I've now done an uninstall and reinstall of the latest .net framework. I've uninstalled and reinstalled the program, and tried a few other suggested things. I got rid of the error message, but the program still doesn't start, and says Spaceclaim has stopped working. Argh.

edit2- Now I'm really confused. After reading a post from this site from 3 days ago I tried downloading the 32 bit rather than the 64 bit. When the file was downloaded I went to unzip it, and the folder is empty. I downloaded air. I am at wits end now. No more ideas.

edit3- I finally got the 32 bit to download. Same problem.

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