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Cannot login from inside DSM 5

Trying to post a question about DSM 5, from the start page I push the blue button "Help and support". (Next to it there is a dimmed box telling "unknown".

"Help and support" opens  and at the top right there is a link to "login". By clicking on it I have no response. Entering through the web browser lets me log in (so my account/pass is okay).

I use win10 Home 1903.

Thanks.

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