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December 12, 2018 16:19

I cant draw something but cant see anyhting just a grey screen

Hi Guys,

i downloaded and installed DesignSpark but i cant use it.

I cant see anything, just a grey screen/ background, no grid, nothing.

I can draw something as you can see on the right side, but nothing would be displayed.


0 Votes


November 28, 2019 08:27

Switch from Direct 3D11 to DirectX9 renderer through the DSM options.

Go to File -> DesignSpark options -> Advanced -> Graphics (Renderer). Drop down and choose DirectX9. (copied)
as said by "Ayub1969" is correct.

0 Votes

October 15, 2019 07:34

You may only have DirectX9 installed and not Direct3D 11. In that case, you will need to switch the renderer through the DSM options.

Go to File -> DesignSpark options -> Advanced -> Graphics (Renderer). Drop down and choose DirectX9. (copied)

0 Votes

August 13, 2019 07:40

The same problem here!
New fresh install, first start-up on Win7.
Toolbars and left side panels are showing the main draw area opens with the 'Start page', but when choosing File -> New -> Design, the only thing I get is a grey area where the drawing should go.

After a re-install (choosing 'repair') I get the same grey area again.
The 'Quick Guide' pannel shows an error starting with "

Server Error in '/dsm' Application.

Runtime Error

0 Votes

February 7, 2019 08:57

i have exactly the same problem as McLel.
The drag tool from Brads comment isnt the issue.
I can draw stuff (lines and circles for example get shown in the structure) but still the screen keeps plain gray. Since there is some dodgy plugin-stuff going on in designspark (Internet Explorer?? just open a hyperlink in the default browser!), i suspect this might have to do with the graphics implementation of the drawing area. Other CAD-software ive tried worked fine display wise, but i really would like to test out designspark.
Does anyone else have this issue or knows how to fix it? Thanks!

0 Votes

[Comment was deleted]

December 17, 2018 09:00

Hmm the problem is that i cant see the sketch, i create a new contstruction and all i can see is a grey screen.
But i can draw some lines or a rectangle, but they wont be displayed.
It doesnt matter if i have active the pull tool or not.

0 Votes

December 12, 2018 16:20

It looks like you have the Pull (Ziehen) tool selected. The pull tool is used to modify existing geometry, not create new geometry from scratch. Until you have some geometry drawn, you have nothing to pull, which would explain it doing nothing on screen.
Click on one of the icons in the first five columns of the Sketch (Skizze) group, and you should be able to draw some things and see them as you draw.
The last two columns of the Sketch group are similar to the pull tool in terms of being more for modifying existing geometry, too, which is why I say to use the other ones first. The sixth column of icons in the Sketch group could be a little more confusing at first, which is why I suggest the tools in the first five columns to get started. (See the attachment.)