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November 13, 2019 13:41

Automatic drawing and Crashing of DSE

Hello,

I am having an issue with a drawing. I have been working on the drawing for a few hours across multiple days without a problem, now, one scheme has a multitude of lines across the drawing extending well outside the drawing boarders. Consequently any function I try to perform on the scheme ends in the program freezing and crashing. The lines, freezing and crashing are only existant on one scheme in one project. I have opened other project to test and all open and can be altered with a crash. I have used the 'Collect information' tab to download the log files for your diagnosis.

I have attached a screen shot for your viewing.

Any help toward saving the scheme and/or project would be grealty appreciated. 

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Comments

November 13, 2019 22:32

Thank you.

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November 13, 2019 14:02

I have created a new support ticket in our support centre, you should receive email confirmation shortly.
https://designspark.zendesk.com/hc/en-us

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