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Cannot launch the v2.0


After installing the v2.0 (as admin, on Win10) , I'm unable to use it on a non admin account. 

I get this message when trying to launch it  "Windows cannot access the specified device, path, or file. You may not have the appropriate permissions to access the item"

The v1.3 could be used by non admin user of the PC just fine after installing the software as admin.

Since the change of version is enforced, do you have a solution ?



March 26, 2020 12:16

Any update on this issue?? Just downloaded new version and got the same message ..I cannot run it as admin because I am not admin of the computer which I am using at work.

0 Votes

March 5, 2020 08:14

Hi, I added a comment about the developer investigating this issue on this forum thread:

Best regards,
-DSE Support

0 Votes

March 3, 2020 14:09

Hi, if you run the installed EXE as an admin does it open?

DSE Support

0 Votes

February 26, 2020 09:44

I'm having the exact same issues:

0 Votes
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