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August 22, 2017 09:34

After a windows update - i could not open DSM Premium anymore / product doesn`t work also- WHY? ?

Dear Sirs,

i bought DSM Premium

8523019 - DesignSpark Mechanical Bundle Add-on

on the 29.11.2016. A few days before i got a complete new Windows update - and today - i could not open DSM  - i put in the product key - because it was requested again - but then i got the information -that the software does not run with that key...I got Windows 10 Pro with 64 Bit.

Can you tell me - what to do now, please ?

Thank you.

 

Best regards

 

Yakup Karan

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Comments

August 22, 2017 11:50

Hello Yakup, this is a software related issue and can be answered by the DesignSpark support desk. To get you up and running please refer to the helpdesk link below. https://designspark.zendesk.com/hc/en-us

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