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December 6, 2019 08:42

4.0 64 bit not work

HI,

I loaded and installed DSM4.0 2X both times it just sat there did nothing. any reason why?

system is windows  8 with 8 gig of memory it should have work.

thanks

CW

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Comments

December 9, 2019 08:15

Hi, Are you connected to the internet when launching DSM 4.0 for the 1st time after install? You will be prompted for your DesignSpark web login to activate the software copy.
Also, try launching DSM with your anti-virus and Windows Firewall disabled temporarily.
If the problem is persistent, reach out to DesignSpark support via direct ticket: https://designspark.zendesk.com/hc/en-us/requests/new

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